Frequently Asked Questions
Everything you need to know about shopping at Farmacias Savia
What is the standard shipping time for my order?
Standard shipping typically takes 3 to 5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn garments with original tags attached. Please note that for hygiene reasons, certain items like earrings and intimate apparel are final sale.
How do I determine the correct size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your dimensions to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.
Can I exchange an item for a different color or size?
Yes, exchanges are free within 14 days of receipt, provided the item is in stock. Simply visit our returns portal to initiate the exchange process.
Are the materials used in your clothing sustainable?
Farmacias Savia is committed to ethical fashion. Many of our collections feature organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental impact.